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Lowe’s Settles Lawsuit for Obtaining Consumers’ Private Information

NOVEMBER 12, 2014

Plaintiffs brought suit against Lowe’s Home Center for unlawfully requesting and recording private information from customers who used a credit card at the point of purchase. The suit alleged that zip code collection was not relevant and therefore Lowe’s Home Center violated the Massachusetts Unfair Trade Practices Act and was unjustly enriched. The case settled in November 2014. The terms of the settlement agreement included the establishment of a gift card fund by Lowe’s Home Center for $300,000, from which consumers would receive a gift card of $25, with any excess amount allocated to the charity Habitat for Humanity.

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